vicky chong
placed an order and paid, after paid the staffsaid the item was sold out. This is not the first time this has happened. The service is extremely bad and unacceptable
Location: Jalan Sutera Tanjung 8/4, Taman Sutera Utama skudai, 81300 Johor Bahru, Johor Darul Ta'zim, Malaysia
Sutera Mall
Based on 285 Google reviews
Based on customer ratings
Based on customer ratings
vicky chong
placed an order and paid, after paid the staffsaid the item was sold out. This is not the first time this has happened. The service is extremely bad and unacceptable
little yang
bad service,ordered hot soy pearl ,but it was very cold;potion of soy ice is less than previous . providing feedback but the employee was dismissive attitude. …
E L
Decent texture of pearls - bouncy and chewy but slightly hard in the centre. Tau fu fa is smooth and has a good soy flavour, but texture is slightly …
Truth Fairy
Great atmosphere at night with talented singers. Dessert is nice as well, not too sweet and they are generous with their fillings. Can buy one for 2 to share if you are not hungry.
Felix Chen
Delivered 1 brown sugar fresh milk free 1 fly floating on top of the drink. Sauce all toppled, will never ordered again from this shop. Beware of free flies
Beans.Factory
Bean Factory
The exterior of a shop called Bean Factory. A large neon sign with the shop's name is visible on the glass facade. Above the entrance, illuminated signs also display the shop's name and logo. Inside, a counter is visible with staff members.
Beans Factory Kafe
The exterior of a cafe with a yellow awning displaying the name "KAFE beans.factory" and a cartoon bean logo. Below the awning, the cafe is open, with tables and chairs set up both inside and outside on a patio. Several people are seated at tables, some eating and some looking at their phones. String lights are hung across the outdoor seating area. A flag with Chinese characters and the words "BAKERY & PASTRY" is visible to the left.
Beans Factory
The exterior of a dessert shop called Beans Factory. The shop has a large glass entrance with the business name visible on the facade and a neon sign on the window. Malaysian flags are displayed on either side of the entrance. A "We're Hiring" poster is placed outside the door.
Beans Factory
The exterior of a dessert shop called Beans Factory. The shop has a large glass storefront with the business name visible in illuminated signage above the entrance and in neon on a circular sign inside. A hiring banner is displayed outside the shop.
Beans Factory
A night view of the exterior of a cafe called Beans Factory. The cafe has a prominent yellow sign with the cafe's name and logo. There are outdoor seating areas with wooden tables and chairs. String lights are hung above the seating area and the cafe entrance.
Beans Factory
The exterior of a shop called Beans Factory, decorated with festive Chinese New Year elements. A lion dance prop is prominently displayed near the entrance, along with red lanterns and floral arrangements. The shop's signage, featuring a yellow bean-like logo and the text "beans. factory", is visible above the entrance. The glass doors reflect the interior and the street outside. Tables and chairs are set up outside the shop.
Beans Factory
The exterior of a dessert shop called Beans Factory. The shop has a bright white facade with the business name and logo displayed prominently. Inside, there are display cases with desserts and a counter where staff are serving customers. A "We're Hiring" banner is displayed outside the shop.
Taro Ball Tau Fu Fah
A close-up shot of a bowl of taro ball tau fu fah, a dessert. The bowl contains various colorful taro balls, sweet potato cubes, and other chewy toppings in a milky broth. A sprig of mint garnishes the center of the dessert. A small white pitcher filled with dark liquid, likely syrup, is visible to the left. The background is a light wooden surface with some blurred elements. Text overlay reads "丸子豆花" and "ARO BALL TAU FU FAH". A logo with text "beans. factory" is in the bottom right corner.
Black Sesame Dessert
A close-up shot of a bowl of black sesame dessert. The dessert features shaved ice with a creamy black sesame topping, topped with a mint leaf. Cubes of black jelly and other toppings are visible in the bowl. A golden spoon is lifting a portion of the dessert, showing its texture.
Mango Dessert Preparation
A close-up shot shows a hand using tongs to add a cube of fresh mango to a bowl of shaved ice and mango chunks. The bowl is white and filled with a vibrant yellow dessert. To the right, a person wears a bright yellow garment with a cartoonish bear face graphic. The background appears to be a stainless steel surface, possibly a kitchen counter. A small watermark in the bottom right corner reads "JOHORNOW" with a circular logo.
Dessert with Pistachios and Tapioca Pearls
A close-up shot of a dessert served in a light blue bowl, placed on a yellow tray. The dessert features a mound of green, possibly matcha-flavored, shaved ice, generously topped with crushed pistachios. Cubes of white jelly or pudding are arranged on the side. The base of the dessert is filled with small, colorful tapioca pearls in shades of orange and purple, along with some darker toppings. A sprig of mint garnishes the top of the shaved ice. In the background, other desserts and hands holding spoons and cups suggest a group enjoying their treats. The setting appears to be outdoors with a wooden table surface.
Beans Factory Sign
A circular sign with a cartoon face and the text "beans. factory" is mounted on a wood-paneled wall. The face has black eyebrows, yellow circles for eyes, and a large yellow oval for a mouth. Below the English text are some Chinese characters. The sign is illuminated from behind.
Dessert Bowl
A close-up shot of a white bowl filled with a creamy dessert. The dessert contains red beans, green chewy pieces, and a drizzle of brown syrup. A sprig of mint garnishes the top. Two spoons, one gold and one silver, are partially submerged in the dessert.
Black & White Soya Shave Ice
A bowl of shave ice topped with a mound of white shaved ice, drizzled with milk. Around the base of the ice are dark, cube-shaped jellies and what appear to be black sesame mochi balls. A sprig of mint garnishes the top. The bowl sits on a wooden tray.
Mango shaved ice dessert
A close-up shot of a bowl of shaved ice dessert topped with fresh mango chunks and a fluffy yellow shaved ice mound. The dessert is served in a grey bowl on a light-colored tray. In the background, a blurred image of a table with a phone and a dark bowl is visible.
Coconut Dessert
A close-up shot of a refreshing coconut dessert served in a bowl. The dessert features shaved ice, topped with a creamy mound and garnished with shredded coconut and a sprig of mint. Cubes of fresh coconut line the sides of the bowl. Two whole coconuts, one green and one brown, are visible in the background, along with a piece of driftwood and a green, textured backdrop with palm leaf shadows.
Shaved Ice Dessert
A close-up shot of a bowl of shaved ice dessert topped with taro balls and grass jelly. The dessert is garnished with a mint leaf. The background features decorative elements like dried plants and a wooden object. Text overlay reads "草芋圓雪花冰" and "ICE WITH GRASS JELLY & TARO BALL".
Grass Jelly with Soya Milk
A close-up shot of grass jelly with soya milk being poured into a dark green bowl. The dessert is garnished with mint leaves. Text overlay reads "工廠燒仙草" and "GRASS JELLY WITH SOYA MILK".
Outdoor dining area at night
An outdoor dining area is set up with numerous tables and chairs on a patch of artificial grass. String lights are hung overhead, illuminating the space. In the background, there is a food truck with signage and several trees with colorful lanterns hanging from them. People are seated at some of the tables, enjoying their meals. The overall atmosphere is lively and inviting.
Grass Jelly with Soya Milk
A close-up shot of grass jelly with soya milk being poured into a green bowl. The dessert is garnished with mint leaves. Text overlays indicate the name of the dish in Chinese and English.
Bubble Tea
A close-up shot of a bubble tea drink with ice cubes on top, set against a wooden background. The cup features a logo with the text "BEANS.DOT" and some Chinese characters.
Dessert on a tray
A close-up shot of two bowls of shaved ice desserts on a wooden tray. The dessert in the foreground is in an orange bowl and features a large scoop of white ice cream or whipped cream, topped with a mint leaf. It is surrounded by purple taro cubes, orange sweet potato cubes, and black tapioca pearls. A small white creamer is placed to the left of the bowl. The second dessert, in a white bowl behind the first, is topped with yellow shaved ice and appears to have a dark sauce. In the background, blurred figures are seated at tables outside a building with illuminated windows.
Grass Jelly with Boba and Tofu Pudding
A light blue bowl filled with a dessert. The dessert is divided into two halves: one side is a dark, glossy grass jelly topped with black boba pearls, and the other side is a creamy white tofu pudding. A fresh mint leaf garnishes the center where the two halves meet.
Dessert Assortment
A spread of various Asian desserts including shaved ice with boba, taro balls, red beans, and mango chunks in a green dessert soup, a bowl of white pudding with boba, taro, mango, and red beans, and two milk-based drinks with boba. A small bowl of matcha powder and a spoon are also visible.
Beans Factory Sign
A circular illuminated sign with a cartoon face and the text "beans. factory" and Chinese characters. The sign is lit from behind and has a golden rim. The background appears to be wooden panels.
Black Sesame Shave Ice
A bowl of black sesame shave ice topped with crushed peanuts and a mint leaf. The shave ice is surrounded by black jelly cubes and a dark liquid base. Text in the lower left corner reads "麻芋圓雪花冰 BLACK SESAME SHAVE ICE".
Dessert Bowl with Taro Balls and White Cubes
A close-up overhead shot of a dessert served in a bowl on a yellow tray. The bowl contains a light-colored pudding or ice cream topped with a dark syrup, small white tapioca pearls, purple taro balls, and orange sweet potato cubes. A sprig of mint garnishes the top. To the left, a portion of another dessert is visible, consisting of white cubes of jelly or pudding served over a green, possibly matcha-flavored, base with crushed nuts. A golden spoon rests on the tray to the left, and a silver spoon is visible at the bottom right. The wooden table surface is visible in the background.
Dessert Bowl with Coconut
A close-up shot of a dessert bowl filled with various ingredients, including white cubes that appear to be tofu pudding, purple cubes that might be taro, orange cubes, a scoop of light-colored paste topped with mint leaves, and small, translucent spheres resembling sago. The bowl is placed on a surface with rocks and white powder, possibly sugar or salt. In the background, a large green coconut and a whole coconut are visible, suggesting a tropical theme. The overall presentation is clean and appetizing.
Mango shaved ice dessert
A bowl of mango shaved ice dessert topped with fresh mango chunks and a mint leaf. A small pitcher of syrup and a spoon are visible on the side.
Peach Gum Dessert with Tang Yuan
A close-up shot of a yellow bowl filled with a sweet soup. The soup contains tang yuan (glutinous rice balls), longan, goji berries, red dates, and white fungus. The text on the image reads "冬瓜桃膠湯圓" and "PEACH GUM DESSERT WITH TANG YUAN".
Matcha shaved ice with red beans and mochi
A close-up shot of a bowl of matcha shaved ice, topped with a dollop of matcha ice cream, surrounded by red beans and green mochi balls. A sprig of mint garnishes the top. The bowl is held by two hands. In the background, other dessert bowls are visible, out of focus.
Matcha Shaved Ice with Toppings
A close-up shot of a bowl of matcha shaved ice. The shaved ice is a vibrant green and is topped with chopped pistachios and nuts. Around the base of the shaved ice are small, round toppings that appear to be taro balls and possibly sweet potato balls, along with cubes of white jelly or pudding. The bowl is light blue and sits on a light-colored surface. The background is a wooden texture.
Sesame Shave Ice with Red Bean
A bowl of black sesame shave ice topped with a mint leaf, surrounded by red beans and green jelly cubes. A small pitcher of syrup is visible to the left. The background is blurred with warm tones and wheat stalks. Text in the upper left corner reads "芝麻雪花冰" and "SHAVE ICE WITH REDBEAN". A small logo with a yellow bean character and text "beans. fu" is in the lower right corner.
Beans Factory Sign
A circular, illuminated sign with the text "beans. factory" and some Chinese characters below it. The sign features a cartoonish yellow bean shape with black eyes and mouth. The background is a wooden panel wall. In the background, staff members in yellow shirts are visible behind a counter with menus.
Mango Shave Ice
A close-up shot of a bowl of mango shave ice, garnished with a mint leaf. The shave ice is fluffy and topped with fresh mango chunks. Text in Chinese and English reads "Mango Shave Ice".
Matcha Bubble Tea
A close-up shot of a matcha bubble tea with tapioca pearls at the bottom. The cup has a logo of a girl with her finger to her lips, and the text "BEANS.DOT" and Chinese characters below. The drink is layered with green matcha on top and white milk tea below. The background is blurred, showing buildings and greenery.
Dessert Bowls with Toppings
Two bowls of dessert are presented on a tray. The bowls contain a white base, topped with taro balls, purple pearls, and diced orange fruit. One bowl also has a scoop of light purple ice cream. Two small white pitchers, one empty and one with a dark liquid, are placed on the tray. A sign in the background reads "bean factory" and Chinese characters.
Dessert with Mango and Taro Balls
A close-up shot of a bowl of dessert featuring diced mango, taro balls, and what appears to be Aiyu jelly in a honey lemon syrup. Mint leaves are used as a garnish. The text overlay indicates the dessert is "Honey Lemon Aiyu with Fresh Mango and Taro Ball."
Icy Taro Ball Dessert
A close-up shot of an icy taro ball dessert in a grey bowl. The dessert features shaved ice topped with condensed milk and drizzled with syrup. It is surrounded by black tapioca pearls, orange sweet potato balls, purple taro balls, and light brown jelly. Text overlay reads "工廠芋圓冰" and "BEANS.FACTORY ICY TARO BALL".
Mango Coconut Dessert
A close-up shot of a refreshing dessert featuring cubes of white jelly, diced mango, purple taro, and small tapioca pearls, all in a grey bowl. Cream is being poured from a small pitcher with a duck illustration. A whole coconut and a halved coconut are visible in the background, along with a large green coconut.
Outdoor seating at restaurants at night
An outdoor seating area with artificial grass is set up in front of two restaurants at night. String lights are hung overhead, illuminating the tables and chairs. People are seated at some of the tables, dining and socializing. One restaurant has a sign that reads "JORDAN HONG KONG RESTAURANT". The other has a sign that says "KAFE" and a logo with a yellow fruit.
Dessert with Coconut Jelly
A bowl of dessert with coconut jelly, ice, and a yellow liquid, garnished with a mint leaf. A small pitcher of liquid is to the right, and a golden spoon rests on the wooden tray.
Dessert and Drinks
A close-up of a dessert bowl filled with black jelly, taro balls, sweet potato, and corn, accompanied by two drinks in plastic cups and two small pitchers of syrup. The background shows a blurred view of a shopping arcade with storefronts and seating areas.
Outdoor dining area with string lights
An outdoor dining area at night, illuminated by numerous string lights. Several tables and chairs are set up, with patrons seated and eating. In the background, there are food stalls or kiosks, and trees line the perimeter. A decorative archway with colorful lights is visible on the far right. The sign 'AH GONG LAKSA' is visible on one of the stalls.
Dessert Bowl
A close-up shot of a dessert bowl filled with various toppings. The bowl contains black jelly, small colorful mochi balls (orange, purple, and pink), green jelly cubes, and shaved ice with brown syrup. The dessert is served in a dark blue bowl on a wooden table.
Dessert Bowl with Milk
A dark green bowl filled with a clear broth containing longan, goji berries, and white fungus. Milk is being poured into the bowl from a small pitcher decorated with a cartoon chick. To the left of the bowl are piles of dried red dates, goji berries, dried longan, and white fungus. Two small white pitchers with similar chick decorations are visible in the background.
Dessert with Ice Cream and Jelly
A close-up shot of a dessert served in a white bowl on a wooden tray. The dessert features a scoop of grey ice cream topped with crushed nuts and a mint leaf. Around the ice cream are dark green jelly cubes and black jelly. A small pitcher of dark liquid, likely syrup, is placed to the left of the bowl. Two golden spoons and wooden spoons with crushed nuts are also visible on the tray. The background is blurred with tall, dried grass-like plants. A logo that reads "bean factory" is visible on the tray.
Matcha Red Bean Shave Ice
A close-up shot of a bowl of matcha red bean shave ice, garnished with mint leaves. The shave ice is layered and drizzled with matcha syrup. Red beans and green mochi balls are visible around the base of the ice. Powdered matcha is being sprinkled onto the dessert, creating a dusting effect.
Order Details
This is a screenshot of an order from Beans. Factory (Sutera Mall). The order includes one item: Coconut Mango Snow Ice with Taro Balls for RM 27.50. The subtotal is RM 27.50, with a delivery fee of RM 1.00 (free) and a discount of RM 4.13. The total amount including GST is RM 23.37, paid by credit card.
Shave Ice Menu
A-frame sign advertising premium tea and shave ice. Features two types of shave ice: Da Hong Pao and Jasmine Milk Tea.
Taro Ball Dessert
A yellow bowl filled with a dessert featuring taro paste, black beans, and colorful taro balls (purple, orange, and white). A sprig of mint garnishes the taro paste. A small white pitcher of dark liquid, likely syrup, is placed to the side. The dessert is presented on a light-colored wooden surface.