Celcom Xclusive in Johor Bahru City Square

Celcom Xclusive at Johor Bahru City Square is located at 106 to 108, Jalan Wong Ah Fook, 80000 Johor Bahru. The telecommunications service centre is listed on the CelcomDigi store locator and Facebook. The CelcomDigi store locator (celcomdigi.com) allows customers to locate the nearest store for services such as postpaid, prepaid, broadband, SIM replacement, and devices. A Facebook post from a CelcomDigi store invites all Celcom and Digi customers to visit, though the specific post references a KSL City location at lot 79, Lower Ground level. Celcom Xclusive is a Celcom-branded retail and service centre (now part of CelcomDigi following the 2023 merger of Celcom and Digi), providing mobile plan subscriptions, device purchases, SIM services, and customer support, with the City Square location serving JB city centre customers and Singaporean visitors near the CIQ checkpoint.

Celcom Xclusive City Square offers telecommunications services and mobile device sales. The service range includes postpaid plans (CelcomDigi postpaid mobile plans with various data, voice, and SMS allocations), prepaid services (XPax prepaid top-ups, SIM card purchases, plan activations), broadband services (CelcomDigi home broadband, fibre plans, portable WiFi devices), SIM replacement (for lost, damaged, or expired SIM cards), device sales (smartphones from Samsung, Apple, Xiaomi, Oppo, Vivo, and other brands, often with plan subsidies), device trade-in (exchange old devices for credit towards new purchases), bill payment (CelcomDigi bill payment and account management), and customer support (plan changes, service activation, troubleshooting, account enquiries). The CelcomDigi merger (completed in 2023) means Celcom Xclusive stores now serve both Celcom and Digi customers under one roof, providing unified services. The City Square location near JB CIQ makes it convenient for cross-border customers. Celcom Xclusive competes with other telecommunications outlets in JB (such as Maxis, U Mobile stores), differentiating itself through the CelcomDigi combined network coverage, the device sales with plan subsidies, and the City Square convenience.

Celcom Xclusive City Square opens daily from 10am to 10pm. Services for both Celcom and Digi customers. Website celcomdigi.com for store locator.