Location: G-022, Ground Floor, Sutera Mall, 1, Jalan Sutera Tanjung 8/4, Taman Sutera Utama, 81300 Skudai, Johor Darul Ta'zim, Malaysia
Floor 2 · Sutera Mall
Based on 637 Google reviews
Based on customer ratings
Based on customer ratings
Lali Lala
Yesterday, I encountered the worst customer service experience at there. The staff member displayed blatant discriminatory behavior, judging me solely based on my appearance. When I expressed interest in purchasing a black Apple Watch, she …
Linda Abd Razak
Well mannered staff. Azrul was very helpful & patiently helped me with my new Ip16. Collected at Machine, Sutera Mall on the 26/1/25. Thanks for your kind assistance. Gud job, Azrul!!👍🏻👍🏻 …
55 Anna
One star for one of the customer service Chinese man who was on duty around 8pm, there were also two Malays salesman who were nice and patient. I visited the store intending to buy Apple watch and I asked for the Chinese salesman for help …
Machines Sutera Mall Apple Authorised Reseller
Machines Storefront
The exterior of a Machines store, an Apple Premium Reseller, is shown. The large, illuminated sign above the entrance reads "machines" in white sans-serif font on a dark background. Inside, customers are browsing various Apple products displayed on sleek white counters and shelves. Large digital screens showcase product images, including iPhones and MacBooks. The store has a modern and clean aesthetic with light wood flooring and bright overhead lighting.
Machines Storefront
The exterior of a brightly lit electronics store with the name "machines" displayed prominently on a dark facade. The store appears to be an authorized Apple reseller, as indicated by the Apple logo and text. Inside, display tables showcase various electronic devices, and shelves are stocked with products. Colorful lanterns hang from the ceiling above the entrance.
Machines Apple Reseller Store
The exterior of a Machines Apple Reseller store. A large illuminated sign above the entrance reads "machines". To the right, an Apple logo is visible with the text "Authorised Reseller". Inside, the store is well-lit and displays various Apple products, including iPhones and iPads, on shelves and display tables. Several customers are browsing the products, and staff members are assisting them.
Machines Storefront
The exterior of a 'machines' store, an Apple Premium Reseller, is visible in a shopping mall. The store has a clean, modern design with its name prominently displayed above the entrance. Inside, Apple products like iPhones and iPads are displayed on tables. Security gates are positioned at the entrance. To the right of the 'machines' store, other shops and a large advertisement featuring a person holding a smartphone are visible in the mall corridor.
Machines Storefront
A person holds a shopping bag with the "machines" logo in front of a brightly lit store with the "machines" logo prominently displayed above the entrance. Inside, Apple products are displayed on tables, and customers and staff can be seen.
Machines Storefront
The exterior of a Machines store, an authorized Apple reseller, is shown. The store has a large sign above the entrance that reads "machines" in white lettering. Inside, various Apple products are displayed on shelves and tables. A prominent advertisement for the iPhone 15 is visible.
Shopping Bag and Tablet
A hand holds a brown paper shopping bag with the "machines" logo and an Apple logo. In front of the bag, on a white table, is a tablet displaying a screen with Chinese text. In the background, the storefront of an electronics store with "HONOR" signage is visible, along with displays of phones and other devices.
Apple EarPods Packaging
A hand holds a retail package of Apple EarPods with a 3.5mm headphone plug. The packaging is white with the Apple logo and product name clearly visible. A barcode and the price RM99.00 are also displayed. The word "machines" and a "Premium Reseller" badge are present on a black strip on the front of the package.
Phone on Table
A smartphone with a black case rests on a dark wooden table. A pink cup is reflected in the phone's screen. To the left of the phone is a small, individually wrapped item, possibly a napkin or utensil. Behind the phone, a piece of tan paper with text is visible.
iPhone Setup Screen
A new iPhone is shown on its box, displaying the "App & Data" setup screen in Chinese. The screen offers options to restore from iCloud, Mac/PC, another iPhone, or Android device, or to not transfer apps and data. A hand is touching the screen.
Apple AirPods Pro Invoice
An invoice from Machines for Apple AirPods Pro, along with the product packaging and the AirPods themselves.
Apple AirPods Pro 2
A shopping bag with the logo "machines" and "Apple Premium Reseller" is placed next to a box of Apple AirPods Pro 2. The box shows an image of the AirPods Pro 2 and the price RM1099.00.
Apple iPhone and Accessories
An iPhone 13, a USB-C 20W power adapter, and a USB-C to Lightning cable are laid out on a white surface. An invoice from 'machines' is also visible.
Brown paper shopping bag with logo
A close-up shot of a brown paper shopping bag with black rope handles. The bag has the word "machines" printed in black, along with the Apple logo and the text "Premium Reseller". The website "www.machines.com.my" is also printed on the bag.
Person holding a shopping bag
A person wearing a face mask and a baseball cap holds a brown paper shopping bag with the logo "machines" and an Apple logo. The person is also wearing a navy and red striped long-sleeved shirt and has a black strap across their chest. They are making a peace sign with their right hand.
Shopping Bag with Apple Product
A brown paper shopping bag with black handles sits on a white table. The bag has the logo "machines" and an Apple logo printed on it. A white box is visible inside the bag. In the background, a large screen displays an advertisement for "iPad Pro" and several laptops are displayed on shelves. A person is partially visible on the left side of the image.
MacBook Pro Box and Service Plan
A white MacBook Pro box is placed on a white desk. Next to it are several documents, including a "Machines Protection Plan" detailing service fees for various Apple devices like iPads and MacBooks, and a handwritten list of names, birth dates, and contact information. A white computer mouse and a calculator are also visible on the desk.
Apple Products Display
A brown paper shopping bag with the 'machines' logo and 'Apple Premium Reseller' text is placed on a white counter. Next to it, a blue iPhone is displayed on its box. In the background, shelves are filled with various colorful phone cases and accessories, and a digital display shows an iPhone.
Uniq Moven Case for iPad
Packaging for a Uniq Moven case designed for iPad (A16), specifically compatible with iPad 11" (2025)/10.9" and 10th Gen (2022) models. The case is charcoal colored and features a built-in pencil holder. It is described as a tough hybrid protective case. The packaging also highlights features like 'Store & Charge Apple Pencil' and 'Versatile Viewing'. The price listed is RM179.00.
iPhone 14 Pro
A dark gray iPhone 14 Pro is shown in its box, with the Apple logo visible on the back. Another iPhone 14 Pro box is partially visible to the left, displaying the phone's screen.
Store employees assisting customers
A man in a blue t-shirt with "machines" and an Apple logo on it is standing and looking at a laptop. He appears to be an employee. Behind him, two customers are looking at a phone on a counter. The store has shelves stocked with phone cases and other accessories. The word "machines" is visible in large white letters on a grey wall in the background.
Electronics Store Display
A modern electronics store display featuring a large advertisement for the iPhone 16 Pro. Several laptops are displayed on counters with 'PRESS' labels. A television screen shows a promotional video, and shelves display various electronic accessories and devices. A fire extinguisher is visible near the display.
STM Goods OPP Case for iPad
A retail display featuring a white box for an STM Goods OPP Case for iPad 11 (2025)/10.9, 10th Gen (2022) in Black. The box highlights features like "ALL-IN-ONE PROTECTION, STAND, AND APPLE PENCIL HOLDER" and "THE SMARTER CASE FOR IPAD". A price tag shows RM149.00. The display also includes a security tag with "See Sales Associate" and other product packaging below.
Store interior with staff
An interior view of a store with the brand name "machines" visible on a dark gray wall. Two staff members are present. One staff member in a blue shirt stands near a display of products, while another staff member in a black jacket is behind a white counter. There are shelves filled with various electronic accessories and devices.
Apple iPhone and Accessories
An iPhone 11 in its box, a USB-C 20W power adapter, and a USB-C to Lightning cable are displayed on a white surface. The iPhone is dark gray and shows the Apple logo. The power adapter box is white with the "machines" logo and product details. The cable is white and coiled inside its packaging.
Brown paper shopping bag with logo
A close-up shot of a brown paper shopping bag with black rope handles. The bag has the word "machines" printed on it in black, along with a small Apple logo and the text "Premium Reseller". The website "www.machines.com.my" is also visible at the bottom of the bag.
Store employee in blue shirt
A young man wearing a blue t-shirt with the word "machines" on it and a lanyard around his neck is standing and giving a thumbs up. He is wearing glasses and has a nametag. Behind him is a store interior with displays of electronics, including a large "vivo" sign. There is also a sign that says "KELUAR" (Exit).
Store Employee Showing Phone
A young man in a blue t-shirt with "machines" printed on the lanyard around his neck gives two thumbs up. He is standing in what appears to be an electronics store, with shelves of phone cases and display tables with electronic devices in the background. A person's hands are in the foreground, holding a white smartphone.
Retail Store Counter
A person in a blue uniform with a lanyard is holding a white box over a keyboard on a white counter. An iMac computer is visible to the left, along with a stapler and a smartphone. In the background, shelves are stocked with electronic accessories.
Unboxing a Laptop
A person wearing a blue shirt with the "machines" logo and a face mask is unboxing a laptop. The person is holding the laptop and carefully removing it from its packaging. In the background, there are displays of electronic devices and signage for "vivo". An exit sign labeled "KELUAR" is visible on the ceiling.
iPad Cases
A display of various iPad cases, including the Moven with built-in pencil holder and the Ryze 360 protective case with integrated stand. Also visible are Clickin and Targus cases for 10.9-inch iPads.
iPad Pro with Apple Pencil and Protection Plan
An iPad Pro is displayed with an Apple Pencil box next to it. A protection plan for the iPad Pro 11-inch and iPad Pro 12.9-inch is shown, priced at RM649 from 'machines'. The iPad's screen shows the home screen with various widgets and app icons.
iPad with Keyboard
A blue iPad with a white keyboard attached is displayed on a white surface. The iPad screen shows the word "iPad" in large letters against a colorful background. A price list for the iPad and accessories is visible to the left.
Employee with ID Badge
A man wearing a blue t-shirt and a face mask stands in front of a display featuring iPhones. He is holding up an ID badge that says "machines" and has a QR code. The background shows several laptops on a shelf and a large advertisement for "iPhone 13".
Itskins Hybrid Clear Case for iPhone 13 Pro
A hand holds a retail package for an Itskins Hybrid Clear Case for iPhone 13 Pro in Black. The packaging highlights features such as 100% recyclability, stay-clear technology, 1300 drop tests, anti-shock protection up to 3 meters/10 feet, and antimicrobial properties. The price is listed as RM79.00. The product is shown inside its packaging, with the clear case visible.
