Ninie Durrani
bad customer service. i asked to change my hotlink to esim and they js answered me “sorry idk how to change bc u no ic” then when i ask why my app is not working well he was jus like “i dont know you must ask the center”
Maxis Kslcity
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Maxis Kslcity in KSL City Mall
Location: Lot 81, KSL City, 33, Jalan Seladang, Taman Abad, 80250 Johor Bahru, Johor Darul Ta'zim, Malaysia
KSL City Mall
Maxis at KSL City Mall is located at 33, Jalan Seladang, Taman Abad, 80250 Johor Bahru. The outlet is listed on the Maxis store locator (maxis.com.my), Facebook (MaxisKSL), and the KSL City Mall directory. The Facebook page describes Maxis KSL City Mall-Galaxy Phone, promoting all-new VVIP numbers from RM109 per month, including a free Honor X9d phone (retail price RM1,699), unlimited data, and unlimited calls and SMS. The WhatsApp contact is 017-717 1727 (MAXIS KSL). The KSL City directory lists the Maxis store. Maxis is Malaysia's leading telecommunications provider, and the KSL City outlet operates under the Galaxy Phone authorised dealer brand.
Maxis KSL City Mall provides Maxis telecommunications services and mobile device sales. Services include new Maxis mobile plan registrations, postpaid and prepaid plan changes, number selection (including VVIP numbers), device contracts (bundled phone plans), bill payments, SIM card replacements, and Maxis Fibre broadband sign-ups. The free phone promotion (Honor X9d valued at RM1,699 with RM109 per month plan) is a contract-subsidised device offer typical of Maxis dealer outlets. The Galaxy Phone dealer branding indicates an authorised Maxis reseller rather than a directly owned Maxis store. The KSL City Mall location provides convenient access for JB residents and Singaporean visitors seeking to register or manage Maxis accounts. The WhatsApp contact (017-717 1727) facilitates pre-visit enquiries and appointment bookings. Maxis competes with CelcomDigi and U Mobile in the Malaysian telecom market. The KSL City location benefits from the mall's high foot traffic and proximity to the JB CIQ.
Maxis KSL City Mall opens daily from 10am to 10pm. The store is located within KSL City Mall.
Maxis KSL City Mall provides Maxis telecommunications services and mobile device sales. Services include new Maxis mobile plan registrations, postpaid and prepaid plan changes, number selection (including VVIP numbers), device contracts (bundled phone plans), bill payments, SIM card replacements, and Maxis Fibre broadband sign-ups. The free phone promotion (Honor X9d valued at RM1,699 with RM109 per month plan) is a contract-subsidised device offer typical of Maxis dealer outlets. The Galaxy Phone dealer branding indicates an authorised Maxis reseller rather than a directly owned Maxis store. The KSL City Mall location provides convenient access for JB residents and Singaporean visitors seeking to register or manage Maxis accounts. The WhatsApp contact (017-717 1727) facilitates pre-visit enquiries and appointment bookings. Maxis competes with CelcomDigi and U Mobile in the Malaysian telecom market. The KSL City location benefits from the mall's high foot traffic and proximity to the JB CIQ.
Maxis KSL City Mall opens daily from 10am to 10pm. The store is located within KSL City Mall.
+60 17-717 1727
Lot 81, KSL City, 33, Jalan Seladang, Taman Abad, 80250 Johor Bahru, Johor Darul Ta'zim, Malaysia
KSL City Mall
Operating Hours
Open Now
Closes at 10 pm (in 1h 26m)
Monday (Today)
10 am–10 pm Tuesday
10 am–10 pm Wednesday
10 am–10 pm Thursday
10 am–10 pm Friday
10 am–10 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Overall Rating
4.7 / 5
Based on 66 Google reviews
Mall Ranking
Based on customer ratings
retail Ranking
Based on customer ratings
Negative Reviews
Positive Reviews
weikang soo
GOOD SERVICE SALES Ara👍👍👍👍 …
Kumaran Nadarajan
Very good and excellent service. Staff (William) really helpful and answered all of the questions.
Ivan Jun
staff very nice 👍🏻 …
SIEW YANHER
Nice service 👍 …
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Photo Gallery
Maxis Kslcity
Maxis Storefront
A brightly lit sign with the word "maxis" in white, sans-serif font is mounted on a lime green wall above a dark horizontal band. A stylized white logo, resembling a flower or starburst, is positioned to the right of the word. Below the sign, a dark area suggests a doorway or entrance, with a faint reflection of lights visible.
Maxis Storefront
The exterior of a Maxis telecommunications store, featuring prominent green branding and the Maxis logo. Inside, displays of phones and promotional materials are visible. Adjacent stores, HONOR and Adeline, are also visible.
Maxis Storefront
The exterior of a Maxis telecommunications store. The store has a green facade with the Maxis logo and name prominently displayed. Inside, various accessories and promotional displays are visible. A Samsung store is adjacent to the Maxis store.
Mobile Phone Store Display
A display area in a mobile phone store with various phones and promotional materials. A large illuminated screen shows a Samsung Galaxy Ace Style phone with the word FREE. Other screens display promotions for fast internet and calls. A round green display table holds several phones, and a tripod with a poster stands against a lime green wall.
iPhone with Accessories
An iPhone with a clear case is placed on a green surface, next to its white box, charging cable, and a pink accessory. The phone's screen displays various app icons. Packaging for a phone case is also visible.
eSIM Activation Kit
A green booklet with illustrations of people using phones. The booklet is for an eSIM Activation Kit from Maxis.
Maxis SIM Card
A Maxis SIM card with the branding "All-Ways Connected" and "maxis". The card features various icons representing connectivity, including a smartphone with a star, a globe, a house, and a network diagram.
