N C
Recommended. Very clear explanation. I have a very good experience. Very helpful & experience in transferring all the data from old phone to new phone. No head ache for me! Thank you!
realme Experience Store & Service Center
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realme Experience Store & Service Center in Sutera Mall
Location: LOT 1F 648 & 653 SUTERA MALL JALAN SUTERA TANJUNG 8/4 TAMAN SUTERA UTAMA,SKUDAI, 81300 JOHOR, Johor Darul Ta'zim, Malaysia
Sutera Mall
The realme Experience Store and Service Center at Sutera Mall JB occupies lots 1F-648 and 1F-653 on level 3 (also listed as level 1), at No. 1, Jalan Sutera Tanjung 8/4, Taman Sutera Utama, 81300 Skudai, Johor. The outlet can be contacted at 012-728 5405 and via email at support.s06@shining.my. The store is operated by SHINING, an authorised realme distributor in Malaysia, and maintains a Facebook page (realmeshiningsuteramall) with 1.3K followers. The Sutera Mall branch is one of two JB realme outlets alongside Paradigm Mall (lot 3F-53).
The realme Experience Store Sutera Mall showcases realme's full range of smartphones, including the latest series such as the realme 15 Series AI Party Phone with triple 50MP cameras and 4K 60FPS video across front, main, and ultra-wide lenses. The store also features AI Edit Genie, a voice and text-activated photo editing tool supporting Chinese, Malay, and English commands. The Service Center handles repairs, warranty claims, and technical support for realme devices. Product launches and roadshow events are held periodically, with pre-order promotions offering gifts worth up to RM1,346 including realme Buds T200 Lite, ice tumblers, rebate vouchers, extended warranty, and screen breakage insurance. The store provides 0 per cent instalment payment plans and accepts Touch 'n Go, Boost Pay, WeChat Pay, Visa, and Mastercard.
The realme Experience Store Sutera Mall opens Sunday to Thursday from 10.30am to 10.30pm, and Friday to Saturday from 10.30am to 11pm. The store is located on level 3 (lot 1F-648 and 653) of Sutera Mall.
The realme Experience Store Sutera Mall showcases realme's full range of smartphones, including the latest series such as the realme 15 Series AI Party Phone with triple 50MP cameras and 4K 60FPS video across front, main, and ultra-wide lenses. The store also features AI Edit Genie, a voice and text-activated photo editing tool supporting Chinese, Malay, and English commands. The Service Center handles repairs, warranty claims, and technical support for realme devices. Product launches and roadshow events are held periodically, with pre-order promotions offering gifts worth up to RM1,346 including realme Buds T200 Lite, ice tumblers, rebate vouchers, extended warranty, and screen breakage insurance. The store provides 0 per cent instalment payment plans and accepts Touch 'n Go, Boost Pay, WeChat Pay, Visa, and Mastercard.
The realme Experience Store Sutera Mall opens Sunday to Thursday from 10.30am to 10.30pm, and Friday to Saturday from 10.30am to 11pm. The store is located on level 3 (lot 1F-648 and 653) of Sutera Mall.
+60 12-728 5405
LOT 1F 648 & 653 SUTERA MALL JALAN SUTERA TANJUNG 8/4 TAMAN SUTERA UTAMA,SKUDAI, 81300 JOHOR, Johor Darul Ta'zim, Malaysia
Sutera Mall
Operating Hours
Open Now
Closes at 10:30 pm (in 2h 39m)
Monday (Today)
10:30 am–10:30 pm Tuesday
10:30 am–10:30 pm Wednesday
10:30 am–10:30 pm Thursday
10:30 am–10:30 pm Friday
10:30 am–11 pm Saturday
10:30 am–10:30 pm Sunday
10:30 am–10:30 pm Overall Rating
4.8 / 5
Based on 261 Google reviews
Mall Ranking
Based on customer ratings
retail Ranking
Based on customer ratings
Negative Reviews
No negative reviews yet.
Positive Reviews
Saw Re kee
The technician was very nice and patiently explained things to me.
Muhammad Halil
Excellent service from qadir and Amirul and very helpful. They are asset to the company.
Amir Hassan Khalid
Good explanation about my phone problem and friendly staff.Thanks to both of you En Qadir and En Amirul for your services.Good job 👍 …
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Photo Gallery
realme Experience Store & Service Center
Realme Storefront
A brightly lit Realme store in a mall, with the brand's logo prominently displayed. The storefront features large glass windows showcasing display tables with products and a central "realme" logo. Several staff members are visible inside, interacting with customers or arranging displays. Balloon arches in orange and white flank the entrance. A sign indicates "13 Series" and "Experience I Service".
Realme Store
The exterior of a Realme electronics store. A large yellow sign with the white illuminated Realme logo is visible above the entrance. Inside, display cases show various mobile phones. Two employees are seen behind a counter. A standee of a man in a yellow jacket and a large advertisement for a Realme phone are also present. Yellow and white balloons are arranged near the entrance.
Realme Storefront
The exterior of a Realme store, featuring the brand's logo prominently displayed on the facade. Inside, display tables showcase products, and a screen displays "smart tv". A yellow cylindrical lamp stands to the left of the entrance.
Realme Store
The exterior of a Realme store in a mall. The store has a bright yellow facade with the Realme logo prominently displayed. Inside, there are display cases with phones and promotional materials. Yellow balloons are arranged near the entrance. A banner advertises a phone exchange service.
Electronic Accessories Display
A wall display featuring various electronic accessories, primarily earphones and Bluetooth speakers, neatly arranged in their packaging. The display has a light wood-grain finish and is illuminated by a strip light at the top. Several items are labeled with brand names and product types, such as 'realme Buds Air 3 Pro' and 'realme Bluetooth Speaker'.
Realme Pad Mini Box and Tablet
A Realme Pad Mini tablet is displayed next to its packaging box on a wooden table. The box shows an image of the tablet and the text "Realme Pad mini Blue 131c 30/7". The tablet screen displays a welcome message "Hi there" and icons for emergency call and video settings. Two bottles of Golden Hill water are also visible on the left side of the image. A pen and a utility knife are on the table.
Mall Interior with Storefronts
A wide shot of a mall interior with several storefronts visible. On the left, a store labeled 'Butik DEES SIMPLICITY' displays clothing on mannequins. To the right, a 'realme' store is prominent with its branding and displays of phones. Further to the right, a large advertisement features various food items. The mall floor is highly reflective, and the ceiling has decorative lighting elements.
Phone Repair Station
A phone is propped up on a stand on a black mat. To the left is a blue bulb blower and a yellow pad. To the right is a bottle with a metal cap. In the background, a person's hands are visible working on a phone.
Damaged Smartphone
A white smartphone with a cracked back panel and camera lens is shown. The word "before" is overlaid on the screen. The Realme logo is visible on the back.
Realme Store Interior
An overhead view of the interior of a Realme store. The store features display shelves with mobile phones and accessories. Two employees are visible behind a counter, and a cardboard cutout of a person in a yellow jacket stands near a display. Yellow and white balloons are arranged near the entrance. The Realme logo is prominently displayed on signage and reflected on the tiled floor.
Realme Store Counter
A clean and modern counter area with the 'realme' logo illuminated on the wall above. The counter is divided into sections labeled 2, 3, and 4, with clear dividers. Various items are visible on the counter, including what appear to be product boxes, small accessories, and informational leaflets. The overall impression is of a service or retail counter within a Realme store.
Realme Store Display
A retail store display featuring Realme mobile phones and accessories. The display includes illuminated signs with the Realme logo, large backlit posters showcasing phone models like the Realme XT and Realme 5s, and display cases with phones and accessories. An 'Accessories' section is visible with various phone cases. A separate display for 'Honor' branded products is also present.
Realme Store Interior
The interior of a Realme store, featuring a large mural with anime-style characters and the Realme logo. Display tables showcase various appliances like rice cookers and air fryers. Several people are visible in the store, including staff and customers.
Realme 14 5G Advertisement
A large illuminated advertisement displays information about the Realme 14 5G phone, highlighting its features as an official gaming phone in partnership with Mobile Legends. The ad emphasizes 'Performance Beyond Limits' and lists specifications such as Snapdragon 6 Gen 4 5G Chipset, 6K Bionic Cooling System, and IP69 Dust & Water Resistance. A smaller section at the bottom features Chinese text and the name 'KEN HOE' as the photographer.
Black tote bag with graphic design
A close-up shot of a black tote bag featuring a graphic design. The design includes stylized text and an illustration of a creature, possibly a cat or a dragon, in yellow and white. The text visible includes "make" and "real" and "realmeow" written in a stylized font. The bag appears to be made of a woven material.
Realme Store Display
A retail display for Realme mobile phones and accessories. The store features illuminated signage with the Realme logo. Large backlit panels showcase phone models like the Realme XT and Realme 5 Pro, highlighting features such as the 64MP Quad Camera Xpert. Display stands hold various phone models, and a glass counter displays more devices. Accessories are hung on a wall display. In the background, signage for "IJ PHARMACY" is visible.
Business Card
A business card with the name 'Shining' and 'Telecommunication Sdn Bhd' printed on it. It includes contact information for Zheng Wei, a Retails Sales Consultant, and an address in Skudai, Johor. The card also features the 'realme' logo.
Mall Interior with Realme Store and Massage Chairs
The image shows the interior of a shopping mall. On the left, a Realme store is visible with its branding and displays of phones. In the foreground on the right, several massage chairs are arranged. A large display board featuring various food items is also prominent. The floor is highly reflective, mirroring the ceiling lights and store signs.
Realme GT Neo5 Display
A hand holds a silver Realme GT Neo5 smartphone, displaying its rear camera module and branding. The phone is part of a retail display featuring promotional cutouts of animated characters and images of the phone. Signage highlights features like "Snapdragon 6 Gen 4 5G Chipset," "6K Bionic Cooling System," and "IP69 Dust & Water Resistance." A price of RM 1299 is displayed for the 26GB+256GB model.
Realme GT 7 Pro Display
A Realme GT 7 Pro smartphone is displayed on a wooden counter, next to a promotional stand for the same model. The stand highlights features like the Snapdragon 8 Elite chipset, AI Ultra-clear Snap Camera, and RealWorld Eco Display. The phone itself is grey and shows its rear camera module. A price of RM 3699 is visible for the 24GB+512GB variant.
Realme phone booting up
A hand holds a blue Realme smartphone displaying the boot screen. The screen shows the Realme logo in white text at the top and "Powered by android" with the Android logo at the bottom. The background appears to be a patterned surface with some fabric.
Infinix Note 40 Pro 5G Box
A close-up shot of a box for the Infinix Note 40 Pro 5G smartphone. The box is silver with vertical lines and features the text "DESIGN WORKS" and "ABMW Group Company". It also highlights "256GB 16GB+8GB RAM" and "45W All-Round FastCharge2.0". Other electronic devices, including a Samsung tablet and iPhones, are visible in the background.
Phone Repair and Packaging
A person in a blue lab coat is cleaning a smartphone with a white cloth. On the table are disassembled phone parts, a purple smartphone, and yellow boxes labeled "realme C75". Another yellow box with "realme C75" is in the foreground.
Realme Tote Bag
A black tote bag with the Realme logo and a cartoon cat wearing VR goggles. The text "Make it real." is printed on the bag.
Mall Interior with Storefronts
A panoramic view of a shopping mall interior, showcasing various storefronts and walkways. The image is divided into six numbered sections, each offering a different perspective of the mall. Section 1 shows a wide atrium with colorful decorations and escalators in the distance. Section 2 focuses on the escalators leading to upper levels. Section 3 highlights a "Coming Soon" sign for a new establishment. Section 4 displays a long corridor with various shops. Section 5 presents a view of multiple stores with illuminated ceiling features. Section 6 prominently features a "realme" branded store with its "Experience I Service" slogan. Yellow arrows are overlaid on several sections, indicating directions within the mall.
Realme Store Display
A brightly lit electronics store interior with various Realme products on display. Tables showcase smartphones, smartwatches, and other accessories. Large promotional posters featuring animated characters and the Realme logo adorn the walls. Several customers and staff members are visible interacting with the displays.
Realme Product Display
A display table showcasing Realme mobile phones and accessories. A prominent sign advertises a 'Monthly Clearance Sales' with various phone models and prices. Several Realme phones are displayed on stands, including one showing 'Dark Purple'. Decorative cutouts featuring animated characters are placed around the phones. The table itself has branding that reads 'GAMING PICK REALME 14 SERIES'.
Street View with Parking Lot
A street view shows a parking lot filled with cars on the left side of the road. On the right side, a building with a light orange and grey facade is visible, with red piping. A grassy area with a yellow circular sign and a red sign with a fire hydrant symbol is present along the sidewalk. The background features palm trees and other buildings. A Google Maps inset in the lower left corner shows a route and location information.
Road with Building in Background
A street view shows a road leading towards a modern building with a distinctive black and white patterned facade. The building has red vertical accents. There are cars parked and driving in front of the building. Lush green trees and vegetation line the left side of the road. A small inset map shows a location labeled 'The Levera Skud' and 'RUD Kart Sutera M'.
