Chai Yeet
Hafizah service very good.. she can speak good Chinese.. she helped me to set up my credit card n internet banking
UOB Branch - City Square
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UOB Branch - City Square in Johor Bahru City Square
Location: Lot 1-23, Johor Bahru City Square, 106-108, Jalan Wong Ah Fook, Bandar Johor Bahru, 80888 Johor, Johor Darul Ta'zim, Malaysia
Floor 0 · Johor Bahru City Square
UOB Branch at Johor Bahru City Square occupies lot 1-23 on level 1, at 106-108, Jalan Wong Ah Fook, 80000 Johor Bahru. The branch can be contacted at 07-219 6300, with a fax number at 07-224 3706. UOB (United Overseas Bank) is a major Southeast Asian banking group headquartered in Singapore, and the City Square JB branch serves the Ibrahim International Business District and downtown Johor Bahru area. The branch is wheelchair accessible and provides on-site banking services.
UOB City Square provides standard banking services including savings and current account opening, home loan financing with both fixed and variable rate options, internet banking setup, and general financial consultations. Customer reviews note efficient service, with reports of savings accounts being opened within 20 minutes and banking concerns resolved within three hours. The branch staff have been commended individually for their helpfulness and efficiency. The UOB Contact Centre can be reached at 03-2612 8121, and customer service enquiries can be directed to uobcustomerservice@uob.com.my. The branch is located near other financial institutions within City Square JB, including Maybank, Hong Leong Bank, and Public Bank.
UOB City Square operates Monday to Friday from 9.30am to 4pm, and is closed on Saturdays, Sundays, and public holidays. The branch is situated on level 1 of Johor Bahru City Square, directly accessible from the Jalan Wong Ah Fook entrance near the JB CIQ checkpoint.
UOB City Square provides standard banking services including savings and current account opening, home loan financing with both fixed and variable rate options, internet banking setup, and general financial consultations. Customer reviews note efficient service, with reports of savings accounts being opened within 20 minutes and banking concerns resolved within three hours. The branch staff have been commended individually for their helpfulness and efficiency. The UOB Contact Centre can be reached at 03-2612 8121, and customer service enquiries can be directed to uobcustomerservice@uob.com.my. The branch is located near other financial institutions within City Square JB, including Maybank, Hong Leong Bank, and Public Bank.
UOB City Square operates Monday to Friday from 9.30am to 4pm, and is closed on Saturdays, Sundays, and public holidays. The branch is situated on level 1 of Johor Bahru City Square, directly accessible from the Jalan Wong Ah Fook entrance near the JB CIQ checkpoint.
Lot 1-23, Johor Bahru City Square, 106-108, Jalan Wong Ah Fook, Bandar Johor Bahru, 80888 Johor, Johor Darul Ta'zim, Malaysia
Floor 0 · Johor Bahru City Square
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 9:30 am
Monday (Today)
9:30 am–4 pm Tuesday
9:30 am–4 pm Wednesday
9:30 am–4 pm Thursday
9:30 am–4 pm Friday
9:30 am–4 pm Saturday
Closed Sunday
Closed Overall Rating
4.0 / 5
Based on 250 Google reviews
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Negative Reviews
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Positive Reviews
Sapiah Abdul
Miss Hafizah Md Noh was very attentive and very efficient, I was very surprised that she speaks fluent Mandarin, Malay and English which made my banking transactions a breezed! Keep up the good work.
Hwaty Mdnor
Excellent service by staff Ms Sze Jia, Ms Semrenjit & Pn Siti Rohaidah. Fast & friendly attending my transaction during the visit. Satisfied with their service provided.
Foreland Property Management
Hi, I would like to compliment one of your staff , Siti Rohaida. She was incredibly helpful and assisted me in handling some urgent documents without any hesitation or complaint. I'm truly grateful for her support during a difficult time. Please extend my thanks and appreciation to her.
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Photo Gallery
UOB Branch - City Square
UOB Bank Entrance
A view of the exterior of a UOB bank branch, with its blue awning and prominent UOB logo visible. The building has a modern facade with large windows. Palm trees are planted in front of the entrance. People are seen walking on the sidewalk and near parked motorcycles.
UOB Bank Entrance
A nighttime exterior view of a UOB bank branch. The prominent blue signage with the UOB logo is visible along the lower facade of the building. A palm tree stands in front of the entrance area. The surrounding street and adjacent buildings are also visible.
Oasis City Square
A sign for Oasis City Square is visible on a building facade, surrounded by lush green bushes. People are walking on a paved walkway in front of the building.
UOB Bank Entrance
The exterior of a UOB bank branch with its prominent blue and white signage. The entrance features glass doors and windows, with a mosaic sign for 'CITY SQUARE' to the left. Potted plants are placed outside the entrance, and the floor has a patterned design created by shadows.
UOB Bank Entrance
The exterior of a UOB bank branch with a large blue sign displaying the UOB logo and Chinese characters. The entrance has glass doors and windows, with promotional materials visible inside.
UOB Bank Entrance
A view of the exterior entrance of a UOB bank branch. The bank's blue and red logo is visible above the entrance. People are walking past the entrance on a patterned walkway. To the left, a sign for "City Square" is visible.
UOB Bank
The exterior of a UOB bank branch with a queue of customers waiting outside. The bank has large blue signs with the UOB logo and Chinese characters. The entrance is made of glass doors.
UOB Bank Building
The exterior of a modern building with a UOB bank branch visible on the ground floor. The bank's blue and white logo is prominently displayed above the entrance. Palm trees and greenery surround the building, and several cars are parked in front.
UOB Bank
The exterior of a UOB bank branch with large glass windows and doors. The UOB logo and name are prominently displayed in blue and white on a blue background above the entrance. Chinese characters are also visible next to the UOB logo. Inside, the bank appears to be well-lit with counters and displays. Promotional posters are placed on easels outside the entrance.
UOB Wealth Banking
The exterior of a UOB bank branch with prominent blue signage displaying the UOB logo and text. The storefront features large glass windows and doors, with "UOB WEALTH BANKING" illuminated in white letters on the glass. Inside, a yellow suitcase is visible near the entrance.
UOB Wealth Banking
The exterior of a UOB Wealth Banking branch. A large blue sign with the UOB logo and text in English, Chinese, and Arabic is visible above the entrance. Below this, illuminated white text reads "UOB WEALTH BANKING" on a golden base. The reflection of the text is visible on the polished floor. The interior of the bank, with desks and floral arrangements, is visible through the glass doors.
UOB Bank Interior
A UOB bank logo is visible on a blue wall. A computer monitor displays a customer survey.
Staircase and Boxes
A view of a modern interior with a staircase, a frosted glass partition, and stacked boxes. A sign for UOB is visible on the wall.
Street Scene with Buildings and People
A street scene with a modern building on the right and older buildings in the background. Several people are visible, including a man walking in the foreground, a security guard, and a group of men talking. Orange traffic cones are placed along the walkway. The timestamp 2017/02/28 15:51:09 is visible in the lower right corner.
UOB Important Notice
A notice from UOB informing customers about a change in telephone number for the City Square Branch, effective July 24, 2023. The new number is 607-3021688. The notice is presented in English, Chinese, and Malay.
UOB Bank Ticket
A ticket from UOB bank with the number 7027. It indicates that number 7021 is currently being served and the customer should be seated as they will be served shortly. The date is 2023-08-14 and the time is 13:01:57.
Street Scene with Signage and Motorcycles
A street scene featuring a blue directional sign indicating a pedestrian walkway to JB Sentral. In the foreground, a person in a dark hoodie walks away from the camera. Two motorcycles are parked on the side of the road. The background shows a building with "CITY SQUARE" signage and lush greenery. Two men are seated on a bench near the sign.
City Street with Tall Buildings
A view of a city street with several tall buildings under a cloudy sky. In the foreground, there is a red-tiled walkway with metal railings. A blue barrel is visible on the walkway. Further back, there are cars and pedestrians. One building has a prominent blue sign that reads "UOB". Palm trees are planted along the sidewalk in front of this building. The perspective is looking upwards towards the sky and the towering structures.
City Square Interior
A view of the interior of a building with reflective surfaces and signage. A large wooden pillar with the words "JOHOR CITY SQUARE" is visible. To the left, there are signs indicating different levels, such as "LEVEL 31", "LEVEL 32", "LEVEL 33", "LEVEL 34", "LEVEL 35", and "LEVEL 36". The reflective surfaces show glimpses of shops and the ceiling. A timestamp "2017/02/28 15:52:07" is present in the bottom right corner.
Waiting Area
A group of people are sitting and waiting in a brightly lit room with red benches and chairs. Some individuals are looking at their phones, while others are engaged in conversation. There are desks and computers visible in the background, suggesting a service or office environment.
Service Counter with Queue Display
An interior view of a service counter area with customers and staff. A digital display shows queue numbers and counter assignments. A water cooler is visible on the right. The floor is tiled.
Bank Interior with Waiting Area
The image shows the interior of a bank with a waiting area. Red benches are in the foreground, and a counter with service windows is visible in the background. Digital screens display information, and numbered signs indicate service points. A decorative red lantern hangs from the ceiling.
United Overseas Bank Information Sign
A sign displays the banking hours and contact information for United Overseas Bank (Malaysia) Bhd, City Square branch. It includes operating hours in English, Malay, and Chinese, as well as self-service banking hours. The sign also states that the premises are under video surveillance and lists several prohibited items with icons. Below the main sign are logos for PIDM and another organization.
UOB Bank Reception
A reception desk with the UOB logo prominently displayed on a dark blue, ribbed wall. There are computers, documents, and a sign encouraging customers to share their experience. A person is partially visible behind the desk.
People working and waiting in an office-like setting
The image shows an indoor space with several cubicles where people are working on computers. Some individuals are seated in chairs, either at desks or in a waiting area. The decor includes framed artwork on the walls and modern lighting. The overall atmosphere appears to be a professional or service-oriented environment.
