Watsons at KSL City Mall occupies lots G-040, G-041 on the ground floor and lots LG-060, LG-061, LG-075, LG-076 on the lower ground floor, at 33, Jalan Seladang, Taman Abad, 80250 Johor Bahru, with phone 07-331 8138. The pharmacy and health-and-beauty retailer is listed on the KSL City website, Waze, and Watsons Malaysia (watsons.com.my). The KSL City website describes Watsons Malaysia as the leading health and beauty retailer for the needs of #KakiWatsons. The Waze listing identifies the lot numbers as LG 60, LG 61, LG 75 and LG 76, lower ground floor. The pharmacy designation in the shop title indicates this Watsons outlet includes a licensed pharmacy counter with a resident pharmacist, distinguishing it from Watsons stores that operate purely as retail health-and-beauty outlets. The dual-floor presence (ground floor and lower ground floor) suggests a large-format store, possibly one of the bigger Watsons outlets in JB.
Watsons KSL City Mall (Pharmacy) sells health, beauty, and personal care products with a licensed pharmacy counter. The pharmacy services include prescription dispensing, over-the-counter medication sales (pain relief, cold and flu, digestive health, vitamins and supplements), pharmacist consultations (medication reviews, health screenings, blood pressure checks), and health equipment (blood pressure monitors, glucose meters, thermometers). The health and beauty retail range includes skincare (cleansers, moisturisers, serums, sunscreens, sheet masks), cosmetics (makeup, nail polish, beauty tools), hair care (shampoos, conditioners, treatments, styling products), body care (body wash, lotions, deodorants), oral care (toothpaste, mouthwash, toothbrushes), men's grooming, baby care, and snacks and beverages. The dual-floor layout provides a pharmacy counter and health section on one level, and a beauty and personal care section on the other, with the large footprint allowing a wider product range than standard Watsons stores. Watsons competes with Guardian and other pharmacies in KSL City Mall, differentiating itself through the licensed pharmacy counter, the #KakiWatsons loyalty programme, and the extensive product range.
Watsons KSL City Mall opens daily from 10am to 10pm. Lots G-040/G-041 (ground floor) and LG-060/LG-061/LG-075/LG-076 (lower ground floor). Phone 07-331 8138.
+60 7-266 2770
Lot LG 60, LG 61, LG 75 & LG 76 , Lower Ground Floor ,KSL City Mall, Taman Abad, 80250 Johor Bahru, Johor Darul Ta'zim, Malaysia
Terrible experience, queued for 10 minutes then cashier young lady refused to reload touch n go card redirecting me to LG floor then claiming server down. Lotus, Caring pharmacy and guardian all refused to reload too. Why didn't place a …
Daniel W
Horrible and poor customer service, will not be visiting again.
GARY ONG
The man cashier is rude
Positive Reviews
Y
Cashier is so rude,especially Farah,when I unsuccessfully make payment she told me to wait with a bad attitude.Didn’t Watson train their staff how to treat customer with a nice attitude?Kalau kau tak nak kerja tak payah datang kerja,buat apa treat customer like they owe u money??????
Write a Review
Photo Gallery
Watsons KSL City Mall (Pharmacy)
Watsons Storefront
The image shows the exterior of a Watsons store. A large sign with the Watsons logo is visible above the entrance. Inside, shelves are stocked with various products, and promotional displays are present. Green star decorations hang from the ceiling.
Watsons Pharmacy
The exterior of a Watsons pharmacy and health store. The prominent Watsons logo and "Pharmacy" signage are visible above the entrance. Inside, shelves are stocked with various health and beauty products. Promotional displays with discounts like "BWP 50%" are placed near the entrance.
Watsons Storefront
The exterior of a Watsons store in a mall. The store has a prominent green and white Watsons logo above the entrance. Digital screens display advertisements for beauty products. A large blue panel on the left features an advertisement for "ASIA NO.1 BRANDS" and Watsons products. The store is located in a busy mall with other shops and shoppers visible in the background.
Watsons Storefront
The exterior of a Watsons store, a health and beauty retailer. The prominent Watsons logo is visible above the entrance. Inside, shelves are stocked with various health and beauty products. Signs indicate sections like 'Derma Skincare' and 'Body Essentials'. Promotional displays and shopping carts are also present.
Watsons Pharmacy
The exterior of a Watsons pharmacy with its prominent blue and white signage. A smaller sign above indicates 'Pharmacy' with a red cross symbol. The store window features a large green 'W' logo and the text 'look good'. Inside, shelves stocked with various products are visible, along with a display for 'Health Food'. A staff member in a bright yellow shirt is standing near the entrance.
Watsons Store Entrance
The exterior of a Watsons store, a beauty and health retailer. The prominent Watsons logo is displayed on a bright blue sign above the entrance. Inside, various beauty products, displays, and customers are visible.
Watsons Storefront
The exterior of a Watsons store with its prominent illuminated sign. A digital display on the wall shows the text "IF IT FEELS GOOD GO WITH IT" in bright colors. Inside the store, shelves are stocked with various products, and promotional signs are visible, including one advertising a "BUY 2 SALE UP TO 50%" offer.
Watsons Pharmacy
The exterior of a Watsons pharmacy and beauty store. The store has a large illuminated sign with the Watsons logo and a pharmacy symbol. Inside, shelves are stocked with various beauty products, skincare, and health items. Sections are labeled "Skin Expert," "Derma Care," "Hair Care," and "Cosmetics."
Pharmacy Store Entrance
The image shows the entrance to a brightly lit pharmacy store. Red lanterns hang from the ceiling, and promotional signs for discounts are visible. Shelves stocked with various health and beauty products line the aisles. A person is seen browsing inside.
Watsons Storefront
A view of the Watsons store entrance and interior from a mall walkway. The store features red lanterns and displays of beauty products. Signs indicate "Makeup" and "50%" discounts. The Watsons logo is visible above the entrance. The walkway displays clothing racks.
Watsons Pharmacy
The exterior of a Watsons pharmacy store in a mall. The store has a large teal and white sign with the Watsons logo and "PHARMACY" text. Inside, shelves are stocked with various products, and promotional signs for "BUY 1 FREE 1" and "50% OFF COSMETICS" are visible. People are walking in and out of the store.
Watsons Pharmacy
The exterior of a Watsons pharmacy store, with shelves stocked with health and beauty products visible through the entrance. Signage indicates sections for "Vitamins & Wellbeing" and "Health Food". A promotional poster for "members get more" is displayed on the right.
Watsons Storefront
The exterior of a Watsons store with a prominent illuminated sign displaying the brand name. Red circular signs indicating "60% OFF ON 2ND ITEMS" are visible. The interior of the store, stocked with various products, is visible through the entrance.
Watsons Storefront
The exterior of a Watsons store is visible, with the prominent "watsons" logo and a red cross symbol illuminated above the entrance. Inside, sections for "Skin," "Derma Care," and "Hair Care" are indicated. Various displays of beauty products and promotions are arranged throughout the store.
Watsons Signage
A close-up shot of a Watsons store sign, illuminated and mounted above a store entrance. The sign is teal with white lettering that spells out "watsons" and has a red stripe below it. Below the sign, a green display reads "Watsons VIP Card".
Cosmetics Display
A display of various makeup products including brushes, lipsticks, powders, and concealers from brands like Nica, Woodbury, Eglips, and MCC Korea. The display features multiple shelves with neatly arranged products and promotional signage.
Pharmacy Interior
The interior of a pharmacy with shelves stocked with various medications and health products. A counter is visible in the foreground, with a section labeled 'Health Consultation'. The word 'Pharmacy' is displayed on the wall above the shelves.
Naturals by Watsons Hair Care Display
A display of Naturals by Watsons hair care products, featuring "Quinoa from Peru" and "Argan from Morocco" lines. Products include shampoo, conditioner, hair mask, and shower gel. Promotional signs indicate discounts of 15% and 20% off.
Duty Roster and Health Screening Packages
A green sign displays a duty roster for Pharmacist/Nutritionist Ms Yong/Mr John, with operating hours listed for each day of the week. Below the duty roster, a flyer advertises "Health Screening Packages" with a standard price of RM 199. A framed document with official seals is also visible.
Skincare Products Display
A retail display featuring various skincare products, primarily from the brand COSRX. Products include AHA 7 Whitehead Power Liquid, BHA Blackhead Power Liquid, Centella Water Alcohol-Free Toner, Oil-Free Ultra-Moisturizing Lotion, Hydrium Watery Toner, and Propolis Synergy Toner. A special "The Best of K-Beauty Holiday Gift" set is also prominently displayed, containing a "Big Size Cleanser" and promising 12 gifts. Prices are visible for many items.
Feminine Hygiene Products on Shelf
A hand reaches for a pack of Whisper Wings sanitary pads on a store shelf. The shelf is stocked with various brands and types of feminine hygiene products, including Lactacyd, Sofy, and Kotex. Price tags and promotional stickers are visible on the shelves.
Makeup Store Display
A wide shot of a makeup store interior, showcasing various brands and products. The walls are painted red, with large digital displays featuring advertisements and brand logos such as Wardah, Kate, Rimmel, L'Oreal, In2it, and Silkygirl. Below these displays are shelves stocked with makeup items like lipsticks, foundations, and eyeshadows. A prominent display for 'binti's' features lip products and a model's face. The overall impression is a well-organized and brightly lit retail space dedicated to beauty products.
Pharmacy Interior
A view of the interior of a pharmacy with shelves stocked with medications and health products. A pharmacist stands behind the counter. A sign above reads "Pharmacy" with a QR code. To the left, a frosted glass door has "Health Consultation" written on it.
Pharmacy Interior
The interior of a pharmacy with shelves stocked with various medications and health products. A counter is visible in the foreground, with a frosted glass partition labeled "Health Consultation" on the left. The word "Pharmacy" is displayed on the wall above the shelves, accompanied by a QR code.
Vitamins and Supplements Aisle
A brightly lit aisle in a store, stocked with numerous shelves filled with bottles of vitamins and supplements. Brands like Centrum, Bio-Life, VitaHealth, Nature's Bounty, Watsons Brand, LAC, Kordel's, and Blackmore are visible on illuminated signs above the shelves. The shelves themselves are lined with rows of supplement bottles, and some boxes of surgical masks are visible on lower shelves.
Derma Skincare Store Interior
A well-lit interior of a Derma Skincare store, showcasing a wide variety of skincare products displayed on shelves. Large illuminated advertisements for brands like La Roche-Posay and Avene are visible above the shelves. Promotional signage indicating discounts is also present.
Health and Beauty Products
Shelves stocked with various body care, hair care, and beauty products. Prominent brands include LUX, RYO, and others. Several promotional signs indicate discounts such as "30% OFF" and "27% SAVE". The store appears to be a well-organized retail environment focused on personal wellness and beauty essentials.
Health and Beauty Store Interior
An interior view of a health and beauty store, showcasing aisles stocked with various products. Prominent signage indicates "Derma Skincare" and "Trending Now." Discounts such as "40% OFF SKIN CARE" and "50% OFF" are displayed. Shelves are filled with items like vitamins, supplements, skincare products, and personal care items. A sign highlights a bottle made with 100% recycled ocean-bound plastic.
Health and Wellbeing Section
Shelves stocked with various beauty and personal care products, including shampoos, conditioners, serums, and body lotions. Prominent brands like LUX and RYO are visible. Several promotional signs indicate discounts such as '30% OFF' and 'SAVE'.
Shopping Mall Corridor
A view down a brightly lit shopping mall corridor with various stores on either side. On the left, a store labeled "OK SMART ACCESSORIES" displays a variety of electronic accessories. On the right, a Watsons store is visible with promotional displays and signage. Several shoppers are walking through the mall. Escalators are visible in the background.
Makeup Store Interior
A wide shot of the interior of a makeup store. The walls are painted red and black. The word "Makeup" is displayed in large white cursive letters on the red wall, with a QR code next to it. Various brands of makeup are displayed on shelves and racks throughout the store. Large screens above the shelves show advertisements for makeup products and models.
Makeup Store Display
A well-lit interior view of a makeup store, showcasing a wide array of cosmetic products on shelves and displays. Prominent brands like Wardah, Kate, Rimmel, and L'Oreal are visible. The store features bright signage, including a large "Makeup" sign on a red wall, and illuminated displays with product advertisements and promotional images. Shelves are stocked with various makeup items, including lipsticks, eyeshadows, foundations, and skincare products. Some displays highlight discounts, such as "50% OFF".
Watsons Store Interior
Interior view of a Watsons store with various products displayed on shelves. There are signs for "Self Checkout" and "$Cashier". Promotional displays show "PWP UP TO 50% OFF" and "Skip the Queue! Shop Online click & collect express". Customers are seen browsing and at the checkout area.
Makeup Store Display
A well-lit interior view of a makeup store, showcasing a wide array of cosmetic products on shelves. Various brands like Wardah, Kate, Rimmel, and L'Oreal are prominently displayed with their respective advertising posters and product arrangements. The store features bright lighting and a clean, organized layout, with shelves stocked with makeup items such as lipsticks, foundations, eyeshadows, and skincare products. Promotional signage indicating discounts like "50%" is visible on some shelves.
Health and Beauty Store Aisles
A wide view of a health and beauty store, showcasing numerous shelves stocked with personal care products. The aisles are filled with items such as toothbrushes, toothpaste, skincare products, haircare items, and shower gels. Promotional signage is visible, including a sign advertising Lifebuoy Shower at a discounted price. The store appears well-organized and brightly lit.
Watsons Store Interior
A view inside a Watsons store, showcasing shelves stocked with various products including batteries, skincare items, and promotional merchandise. Digital screens display advertisements for discounts and membership programs. Two employees are visible near the checkout counter.
Watsons Store Interior
A wide shot of the interior of a Watsons store, showcasing aisles stocked with health and beauty products. A large promotional sign in the foreground advertises "UP TO 50% OFF OVER 600 PRODUCTS." Signs for "Body Essentials," "Health," "K Beauty," and various brands are visible. The cashier and self-checkout areas are also indicated.
Watsons Receipts
Two Watsons receipts are shown. The left receipt details a subtotal of RM30.00, with RM40.00 paid in cash and RM10.00 change. It also provides a link for e-invoices. The right receipt offers a 15% discount on the next purchase of RM30 and above, with certain exclusions and conditions.