Jenny _
Extremely bad service!!! I recently went to this store to get my watch battery replaced, and unfortunately, the person handling the task caused a dent on the back cover while closing it. I escalated the issue to a more experienced staff …
Westime
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Westime in Sutera Mall
Location: Sutera Mall, 1, Jalan Sutera Tanjung 8/4, Taman Sutera Utama, 81300 Skudai, Johor Darul Ta'zim, Malaysia
Sutera Mall
Westime at Sutera Mall occupies lot G-302 on the ground floor, at Jalan Sutera Tanjung 8/4, Taman Sutera Utama, 81300 Skudai, Johor. The watch retailer is listed on the Sutera Mall website, Facebook, and Instagram. The Sutera Mall website lists Westime at lot G-302, under Fashion Accessories, with contact number 07-559 9317, describing the shop as selling a variety of brands and models of watches and clocks. A Facebook post from Westime Watch Shop states that Westime group of companies was founded in 1996 and has become one of the leading watches retail chains across the country of Malaysia. An Instagram post from Westime Watch Shop (@westime_watch_shop) promotes Daniel Wellington watches available at the KSL City outlet and also available at the Sutera Mall outlet. Westime is a Malaysian watch retail chain, founded in 1996, operating multiple outlets across Malaysia, selling a wide range of watch brands from affordable fashion watches to mid-range and premium timepieces.
Westime Sutera Mall sells watches and clocks from multiple brands. The product range includes fashion watches (Daniel Wellington, as confirmed by the Instagram post, Casio, Timex, Seiko, Orient, Citizen), smart watches and fitness trackers (from various brands), mid-range watches (Tissot, Hamilton, Certina, Victorinox), sport watches (G-Shock, Baby-G, Suunto), clocks (wall clocks, desk clocks, alarm clocks from various brands), watch accessories (watch straps, batteries, watch winders, storage cases), and watch repair and battery replacement services. The variety of brands and models positioning ensures a broad selection from entry-level to mid-range timepieces. The lot G-302, ground floor location provides a watch retail format with glass display cases, a try-on counter, a watch repair station, and a consultation area. Westime competes with other watch retailers in JB (such as Hour Glass, watch departments in department stores), differentiating itself through the 1996-established chain heritage, the multi-brand variety, the Daniel Wellington availability, and the Sutera Mall convenience.
Westime Sutera Mall opens daily from 10am to 10pm. Lot G-302. Phone 07-559 9317. Watch battery replacement and repair available.
Westime Sutera Mall sells watches and clocks from multiple brands. The product range includes fashion watches (Daniel Wellington, as confirmed by the Instagram post, Casio, Timex, Seiko, Orient, Citizen), smart watches and fitness trackers (from various brands), mid-range watches (Tissot, Hamilton, Certina, Victorinox), sport watches (G-Shock, Baby-G, Suunto), clocks (wall clocks, desk clocks, alarm clocks from various brands), watch accessories (watch straps, batteries, watch winders, storage cases), and watch repair and battery replacement services. The variety of brands and models positioning ensures a broad selection from entry-level to mid-range timepieces. The lot G-302, ground floor location provides a watch retail format with glass display cases, a try-on counter, a watch repair station, and a consultation area. Westime competes with other watch retailers in JB (such as Hour Glass, watch departments in department stores), differentiating itself through the 1996-established chain heritage, the multi-brand variety, the Daniel Wellington availability, and the Sutera Mall convenience.
Westime Sutera Mall opens daily from 10am to 10pm. Lot G-302. Phone 07-559 9317. Watch battery replacement and repair available.
+60 7-559 9317
Sutera Mall, 1, Jalan Sutera Tanjung 8/4, Taman Sutera Utama, 81300 Skudai, Johor Darul Ta'zim, Malaysia
Sutera Mall
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday (Today)
10 am–10 pm Tuesday
10 am–10 pm Wednesday
10 am–10 pm Thursday
10 am–10 pm Friday
10 am–10 pm Saturday
10 am–10 pm Sunday
10 am–10 pm Overall Rating
4.0 / 5
Based on 25 Google reviews
Mall Ranking
Based on customer ratings
retail Ranking
Based on customer ratings
Negative Reviews
钟伟胜
The shop's service was terrible; I will not patronize them again.
Positive Reviews
Honjun Liew
A hand-operated repair shop broke after a day of work, and when I took it back to ask about it, they wanted to charge me extra. I don't recommend it.
AndyEmmanuel
Great service and good attitude
Write a Review
Photo Gallery
Westime
Westime Watch Store
The exterior of a Westime watch store, with the brand name prominently displayed above the entrance. Inside, shelves are stocked with various watch brands like Casio, Coach, Furla, Ingersoll, Citizen, and Anne Klein. Promotional displays are visible, including a "Buy 1 Free 1" offer and digital screens showcasing watches and animated characters.
Westime Storefront
A view of the Westime store facade with blue lighting and a geometric mountain-like decoration above. The store name "WESTIME" is prominently displayed in white letters on a black background. Below the store name, "KEDAI JAM" (which means "Watch Shop" in Malay) is visible, along with unit numbers. There are also signs for "SALE" and other brands like "BONIA" visible in the lower part of the image.
Westime Watch Store
The exterior of a watch store named WESTIME. The store has a dark facade with illuminated white lettering for the store name. Inside, display cases showcase various watches, and shelves are stocked with more timepieces. Behind the counter, brand names like FRENCH CONNECTION, BONIA, FURLA, Luminox, CITIZEN, and SEIKO are visible on illuminated panels. Several people are seen inside the store, some attending to customers and others browsing. The store is located within a mall, with other shops and shoppers visible in the background.
Westime Watch Store
The exterior of a Westime watch store, showcasing various watch brands like Bonia, Seiko, Orient, Titoni, and Citizen. Display cases filled with watches are visible, along with promotional images of watches and brand logos. Several customers are browsing the merchandise.
Westime Watch Store
A brightly lit watch store with a large "WESTIME" sign above the entrance. The store displays various watch brands in glass cases, including Ingersoll, Coach, Casio, Bonia, Citizen, and Maserati. There are also promotional images of watches and cars. The store is located in a mall with a tiled floor and blue decorative lighting on the ceiling.
Watch Display
A display of various watches from brands like Seiko and Titoni. The watches are showcased in glass cabinets with bright lighting. A sign indicates a 15% off sale. The brand name "Crocodile" is visible on the lower part of the display.
Watch with Price Tags
A close-up shot of a dark blue mesh-strap watch with a black face. Two price tags are attached to the watch with black strings. The tags show the brand name "Alexandre Christie" and prices RM 398.00 and RM 498.00. The watch is displayed on a beige surface within a black display case.
Daniel Wellington Watch
Close-up of the back of a gold-toned Daniel Wellington watch with a mesh band. The watch case is rectangular and gold-colored. The backplate is silver and engraved with text including the brand logo 'DW', 'WATER RESISTANT 3ATM', 'ALL STAINLESS STEEL', 'SERIAL NUMBER -- 75M81112947', 'CE JAPAN MOVEMENT', and 'TIMEPIECE BY DANIEL WELLINGTON'. The mesh band is also gold-toned and has a clasp with the engraving 'Dow200'. The watch is resting on a textured dark surface.
Watch Display
A display case filled with various watches from Alexandre Christie and Pagani Design. Promotional signs indicate sales of 40% off and 30% off. The display features multiple shelves showcasing different watch models, with advertising imagery of models wearing watches.
Pagani Design Watch in Box
A Pagani Design watch is displayed in its open box. The watch has a silver case, a dark dial with silver markers, and a grey fabric strap. The inside of the box lid is embossed with the Pagani Design logo and name. A desiccant packet is visible next to the watch. A small instruction booklet is also partially visible.
Two watches with price tags
Two dark blue mesh band watches are displayed on a light brown surface. The watch on the left has a black face with white markers and a subdial. The watch on the right has a dark gray face with white markers. Both watches have price tags attached. The price tags read "RM 498.00" and "RM 398.00".
Daniel Wellington Watch
Close-up of the back of a gold-toned Daniel Wellington watch with a mesh band. The watch case is rectangular and has engravings on the back including the brand logo 'DW', 'ALL STAINLESS STEEL', 'WATER RESISTANT 3ATM', 'M26HRW01', 'SERIAL NUMBER - 75M81112947', 'CE JAPAN MOVEMENT', and 'TIMEPIECE BY DANIEL WELLINGTON'. The band is a fine mesh with a clasp that also has branding.
Two watches with blue mesh straps
Two watches with blue mesh straps are displayed on a beige surface. Both watches have dark faces with silver accents and branding. Two price tags are attached to the watches with black strings. The price tags show "RM 498.00" and "RM 498.00".
Daniel Wellington Watch
Close-up of the back of a gold-toned Daniel Wellington watch with a mesh band. The watch case is rectangular and the back is engraved with details including 'WATER RESISTANT 3ATM', 'ALL STAINLESS STEEL', 'DW' logo, 'SERIAL NUMBER - 75M81112947', 'CE JAPAN MOVEMENT', and 'TIMEPIECE BY DANIEL WELLINGTON'. The mesh band has a clasp with 'DW' embossed on it. The watch is resting on a textured dark surface.
Daniel Wellington Watch
A close-up, angled shot of the back of a gold-toned Daniel Wellington watch with a mesh band. The watch case is rectangular and gold-colored. The backplate is silver-toned and shows the Daniel Wellington logo (DW), the serial number, and text indicating it is a "TIMEPIECE BY DANIEL WELLINGTON".
Man in a grey t-shirt and jeans standing outdoors
A man with dark hair and a beard stands in front of lush green foliage and trees. He is wearing a grey t-shirt with a small red and black logo on the left chest and dark wash jeans. The background shows a drainage ditch with concrete edges and various plants, including some in pots. The overall setting appears to be an outdoor area with landscaping.
Westime Watch Store
A storefront with the name WESTIME prominently displayed. Below the name, there are several signs indicating "SALE UP TO 50% OFF Special Offer". Various watch brands like Casio, Seiko, Bonia, Titoni, and Alexandre Christie are visible in display windows. The store is illuminated with blue lighting above a decorative, angular structure.
Display of Alexandre Christie Watches
A display case filled with various Alexandre Christie watches. The watches feature different strap materials like mesh and leather, and dial colors including black, white, and gold. Some watches are presented in their original boxes. A price tag indicates RM 329.
Watch Display
A retail display case filled with various brands and models of watches, including G-Shock, Pro Trek, Baby-G, and Sheen. The watches are arranged on multiple shelves, with prominent branding visible at the top of each section. Some watches are displayed on stands, while others are laid out in rows. Promotional price tags are visible on some of the watches.
Daniel Wellington Watch Back
Close-up of the back of a gold-toned Daniel Wellington watch with a mesh band. The watch case is rectangular with rounded corners. Engraved text on the back includes 'WATER RESISTANT 3ATM', 'ALL STAINLESS STEEL', 'DW' logo, 'SERIAL NUMBER - 75M81112947', 'CE JAPAN MOVEMENT', and 'TIMEPIECE BY DANIEL WELLINGTON'. The band has a small clasp with '0104200' engraved on it.
