Reviews for Maxis Centre Paradigm Mall JB

Chan Alex

May 25, 2026

1

Customer service not good at all. Q no. cannot work for foreign no. Serve each customer 30mins minimum …

Francesca Fatima

May 25, 2026

5

*⭐️⭐️⭐️⭐️⭐️ Excellent Service at Maxis Centre* Visited the Maxis Centre recently due to a SIM card issue—my phone had no signal …

Krishnan Nair Babu

May 25, 2026

5

Today I visited the Danga Bay outlet as the new eSIM I bought yesterday, got activation problem. The staff there could not help. Even the senior lady staff could not help. Therefore we came down Paradigm Mall Outlet and Mr Syafiq attended …

Pavithra KC

May 25, 2026

1

I honestly have no idea what the staff here are paid for. Walked into the store and saw about two or three male staff members, and not a single one seemed remotely interested in doing their job. One looked busy, another walked out of a room …

Farah Anisa

May 25, 2026

5

Riduan at the Maxis Centre provided excellent service! He was very patient, friendly and helpful throughout my visit. I really appreciate how he took the time to explain everything clearly and made the whole process smooth and easy. Thank you, Riduan, for your outstanding customer service! Highly recommended 👍 …

Tien Cheng Seng

May 25, 2026

1

The rep don't demonstrate his professional in handling customer enquiry. Promise to follow up by noted down contact info but don't receive any response thereafter. Seem like he don't really care.

Wu Xiang

May 25, 2026

5

Today I'm in to maxis to make some service because of one of my number got scammed by online website , staff name shahrul was a person was helping me to settling this issues and now my problem was solved , thanks to shahrul 😍😍 …

Samsome Chong

May 25, 2026

1

Came here to check on my wifi transfer request. The staff told me there was “no request found” in the system. This was frustrating, because when I called the Maxis hotline after that, they confirmed my request ID is valid and asked me to …

Zan Rahman

May 25, 2026

1

Bad service,,my friend just come to ask about the iphone plan but the staff didn't attend at all,they ask my friend to scan the q no but my friend wait around 10minute but all staff busy to play their fon

cik roroy

May 25, 2026

5

Good customer service from sales representative named Azim, he give good explanation about phone, postpaid & others related to what customer needed.