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Rating Summary

4.7

146 Google reviews

5
90%
4
3%
3
1%
2
1%
1
6%

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Reviews for Samsung Experience Store Paradigm JB

Showing 146 review samples from Google Maps.

Aiden Loi

Aiden Loi

5

As a customer, I recently visited the Samsung store and had a very positive experience. The staff were incredibly helpful and knowledgeable, guiding me through the various products with patience. I found the display of items to be …

Surendren Asothan

Surendren Asothan

5

Good service

Retro Man

Retro Man

2

I went there to get a tablet, but the reception could be better. I went in, check the tablets and decided to get one because I did my research before getting one. After I decided that I would want to get one only then the seller's eye lit …

Ashiya Mizuki

Ashiya Mizuki

5

Recommended and fully satisfied with the service from Ms. Ling. Bought S24 and she explained well about the phone and comparison between other model as well. Been to a different outlet before, sadly felt unwelcomed and poor customer service from the staff.

Karthik Raj

Karthik Raj

5

Bought Samsung Galaxy S24 ultra and Galaxy A16 5G . Thanks a lot for Mr.Jaker for your great service. You were very helpful during our visit. I really appreciate your patience and knowledge.

Bharat Poudel

Bharat Poudel

5

Good service , n friendly staff

Shobana Ramakrishnan

Shobana Ramakrishnan

5

Staff Azhar helps us on resolving issues and provide assistance as well as advices on our phone issues. Excellent customer service from time to time whenever we came to this shop.

Kimberley Howarth

Kimberley Howarth

5

I bought my new phone here. Really great service and friendly staff. They dont have much in the way of accessories however. For example they dont have tempered glass screen protectors, only silicone. But in any case good job for the friendly, knowledgeable and efficient customer service

Ang Kelvin

Ang Kelvin

5

I had a great experience selling my phone in Paradigm Mall Jb. The staff who assisted me was very professional, honest, and patient throughout the whole process. …

Chin Kok Woei

Chin Kok Woei

5

had an outstanding experience with the customer service team. From the moment I reached out, they were friendly, professional, and truly attentive to my needs. …