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Rating Summary

3.3

69 Google reviews

5
38%
4
20%
3
6%
2
3%
1
33%

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Reviews for H&M

Showing 69 review samples from Google Maps.

dearqianyu

dearqianyu

1

Bad experience 👎🏻 Went to the fitting room at 9.30pm but a malay girl staff told me closed dy cannot try, BUT THEN i saw another malay guy staff open the fitting room entrance for another two indian customers who went after me, and when i …

Uma SUM

Uma SUM

5

Customer service here has improved over the last year since I visited. The staff are more engaging, respectful and welcoming while actually working. Well done on the better quality training provided!

jayna lina

jayna lina

1

Super rude staffs, especially one soft guy. He didn’t allow my mom to go into the fitting room and was later seen laughing about it. Management needs to look into this, we have no time for bullies and body shaming

Ee Tyng

Ee Tyng

1

Wish to express my experience at HnM Tebrau City. I just made an exchange on a same item from size M to L, took me 15mins where no crowd or no other customers were queuing. What surprised me is, the cashier has no clue of how to process an …

Krys Tle

Krys Tle

1

Very poor service,, 1.41pm i ask one of staff,, guy wearing green nike t-shirt,, i stand in front of that staff,, i try to ask (excuse me?) and he just avoid me with unpolite way,,, pls,,, if u cannot attend your cust,, just say sorry,,, im very thankful. Prefer go to other place to purchase.😡 …

Prakash Thevendaran

Prakash Thevendaran

1

The staff at the counter is very rude, arrogant and disrespectful during our purchase. Please take action on this and improve your service.

Sya Syahirah

Sya Syahirah

1

This staff is very rude and disrespectful to customers. They touched my phone without my permission and did not say thank you after payment. LACK OF MANNERS!! For H&M Aeon Tebrau please take action of your staff. I’ve heard a lot of complaints from people about your staff!!!

St Lee

St Lee

1

Bad customer service, the staff will oi U and don't allow U to try shirt around 9pm smtg which not yet close the store also. When U 9:30pm want to try the shirt, they will just show U a bad face and say we not allow to try shirt now. I …

Ryan Murphy

Ryan Murphy

4

Ari (tall, long hair) was helpful and took initiative finding me my shoes. I spent more money because of his service. …

Reira Lee

Reira Lee

1

Went to H&M Aeon Tebrau just now, and the Malay gal who work on fitting room was very rude. I went to a fitting room which in front of a mirror, the door was close, so I push it to open, then the gal run to me urgently and said I shouldn’t …